If you receive a traffic challan that you believe was issued incorrectly, it’s important to address the issue promptly to avoid unnecessary fines and complications. Here’s a step-by-step guide on how to handle a wrong challan:
Online Complaint Process
- Visit the Official Website:
- Go to eChallan Parivahan.
- Navigate to the Complaint Section:
- On the website, find the ‘Complaint’ option at the top of the page.
- Click on this option to access the Grievance System page.
- Log In to Your Account:
- If you have an account, log in with your credentials. If not, you may need to register or use guest options available on the site.
- Fill in Details:
- Enter your name, mobile number, and the full challan number.
- Provide a detailed description of the issue, explaining why you believe the challan is incorrect.
- Submit the Complaint:
- After filling in the necessary details, click the ‘Submit’ button to file your complaint.
- Follow Up:
- Keep track of the complaint status and check for any updates or responses from the authorities.
Alternate Methods
- Helpline Numbers:
- You can also file a complaint through the traffic police helpline number of your area. This might involve explaining your issue directly to a representative.
- Court Cases:
- If the challan has been forwarded to the court, you still have the option to file a complaint within 60 days. Provide proof and documentation to support your claim.
Verification of Challan
- Check Authenticity:
- Before proceeding, ensure the challan is genuine. Visit eChallan Parivahan to verify the challan details and check the relevant sections of the Vehicle Act.
- Review Details:
- Make sure the challan was not issued for a genuine mistake on your part. If you believe it was issued incorrectly, ensure you have sufficient evidence to support your claim.
Offline Method
- Contact Local Traffic Police:
- Visit the local traffic police office or station and discuss your case with the concerned officers. They can investigate and cancel the challan if it is proven to be incorrect.
- Traffic Police Helpline:
- Use the local traffic police helpline number to report the issue and seek resolution.
Important Tips
- Documentation: Keep all relevant documents and evidence that support your claim, such as photographs of your vehicle, parking receipts, or any other proof that can demonstrate your innocence.
- Timeliness: Address the issue as soon as you receive the challan to avoid any late fees or additional complications.
By following these steps, you can efficiently handle a wrongly issued traffic challan and ensure that any errors are corrected.
